Our Dedication to Quality

Quality systems do not make good parts. People do. The system exists to catch the days when people are having a bad one.

Frontier carries a quality mindset from the moment a prospect lands on this website through to holding stock for a Lights Out Service account. What follows is how that actually works here, which is mostly a story about who owns what.

The same engineer, start to finish

The engineer who mechanically drafts your tooling is the engineer who monitors die wear on it and who reverse-engineers any problem that shows up on the floor. Not a handover. Not a different department. The same person, from the drawing to the four millionth hit.

That single arrangement does more for tooling quality than any procedure we could write down. An engineer who knows they will personally be looking at that die in two years builds it differently from one who will never see it again.

Tool builders own the parts, not just the tool

Our tool builders are responsible for parts built from their tooling being one hundred percent within specification. Not "the tool met the drawing" — the parts are right.

That is a deliberately uncomfortable way to define the job, and it is the right one. A tool can be dimensionally perfect and still make marginal parts, and the person best placed to notice is the one who built it.

Understanding the job before we take it

Your requirements get reviewed and understood before anything moves forward. We run a documented system with more than thirty check points before a purchase order reaches the floor.

Most quality failures in this industry are not manufacturing failures. They are somebody reading a revision level wrong, or a note on page two that nobody carried into the router. Thirty check points sounds like bureaucracy until you have watched a run of eighty thousand parts made to superseded print.

We inspect to your requirements

Not to ours, and not to a generic standard that happens to be convenient. If your print calls it out, that is what gets measured and that is what gets reported.

And when we are the wrong shop

We will tell you. If a feature needs to be held tighter than stamping reliably holds it, or your program requires a registration we do not have, you will hear it on the first call rather than three weeks into a quote. Turning work down is part of a quality commitment, not a failure of one.